LuminHive Labs

Modernise the way your business operates.

Transform your website into an AI-powered digital business that attracts customers, captures the leads you are losing, automates routine work, and helps your business grow.

LuminHive Labs combines AI, CRM, automation, and digital transformation to give small and medium-sized businesses the capabilities once reserved for large enterprises.

Attract More Customers AI Office Team CRM & Lead Management Automate Admin E-commerce Compliance & Reminders Business Insights
Get your free website and cost check How a rescue works

The check is free, takes about 20 minutes of your time, and you keep the findings either way.

The check is free

About twenty minutes of your time. You keep the findings either way — what you are paying for now, what it should cost, and what you can drop.

Nothing goes dark

Your domain, site, email and phone keep working right through the move. The new one goes live once it is proven, never before.

You own it all

Your domain, your email, your reviews, your customer list. Ours to look after, never ours to hold hostage.

01The rescue

Three steps, no drama, nothing goes dark

Most owners have no idea what they are paying for online, because it arrives as one vague invoice. We put it in plain English and fix it.

1

The free check

We look at what you pay, what you actually get, and who controls your domain, email and reviews. You get the findings in writing, in plain English. Yours to keep even if we never speak again.

2

The rebuild

A fast, modern site you own outright, on your own domain, with professional email on your business name. Selling online? We add the shop. Your domain, your reviews and your content stay yours, and the move is done to keep your existing search presence intact.

3

The savings

Old services cancelled cleanly, new setup running on modern hosting. The free check tells you what you are paying now and what the replacement costs, before you commit to anything. Then the interesting part starts.

02Then the hive takes over

Your new website comes with staff

This is where LuminHive Labs is different from every web company you have ever dealt with. The site is the doorway. Behind it, our AI office agents quietly run the parts of your business you never have time for.

The phone gets answered

Calls and messages can be picked up and replied to while you are on the tools, on a roof, or inside an engine bay, so enquiries turn into bookings instead of voicemails.

Quotes get chased

The quote you sent Tuesday gets a polite follow-up Friday. Most businesses never chase; the ones that do win the job.

Paperwork gets automated

Invoices raised, payments chased, supplier bills filed, automated where your systems allow it, so the hours you lose every week come back.

Customers come back

Review requests after every job, reminders when a service is due. Your happy customers become your marketing.

03Who we help

Built for businesses like yours

Trades and local services

Detailers, sparkies, plumbers, landscapers, anyone whose phone rings while both hands are busy. Online booking with deposits, calls and messages answered, and review requests sent automatically after a job.

Start with the free check

Shops, parts and suppliers

Trade counters, parts suppliers and retailers who want to sell online without becoming computer people. We build the shop, connect your stock, and the agents handle orders and enquiries.

Start with the free check

In the UK?

LuminHive Labs Pty Ltd serves Australian businesses. The same brand also operates in the United Kingdom, through a separate company, at lumin-hive.com.

Visit the UK site
04The people

You deal directly with the founder

LuminHive Labs Pty Ltd is owner-run, not an agency. The person who scopes the work is the person who builds it.

Scott McQueen

Founder and principal · Melbourne

Scott leads every Australian engagement personally, from the first check to the finished setup. You are not handed to an account manager, and the person who scopes the work is the person accountable for it.

You are not alone in this

Independent research on Australian small business. The problem is real, and so is the shift already underway.

44%
of Australian SMEs now use AI, up from 37% a year earlier. The shift is already happening.
National AI Centre · 2026
39%
of small businesses lose 6+ hours every week to red tape and compliance paperwork.
ACCI · 2025
more likely to win a lead if you respond within the hour, not later.
Harvard Business Review
1.4×
more revenue per employee for digitally-advanced Australian SMBs than their slower peers.
Deloitte Access Economics
46%
of businesses found real savings and efficiencies through new tech, including AI, last year.
Australian Bureau of Statistics · 2024 to 25
05The free check

Find out what you are really paying for

Fill this in and we will come back to you within one business day with a time for your free 20 minute check. No obligation, and the findings are yours to keep.