Modernise the way your business operates.
Transform your website into an AI powered digital business that attracts customers, captures the leads you are losing, automates routine work, and helps your business grow.
LuminHive Labs combines AI, CRM, automation and digital transformation to give small and medium sized businesses the capabilities once reserved for large enterprises.
- Attract more customers
- An AI office team
- CRM and lead management
- Automate admin
- Sell online
- Compliance and reminders
- Business insights
The check is free, takes about twenty minutes of your time, and you keep the findings either way.
About twenty minutes of your time. You keep the findings either way: what you are paying for now, what it should cost, and what you can drop.
Your domain, site, email and phone keep working right through the move. The new one goes live once it is proven, never before.
Your domain, your email, your reviews, your customer list. Ours to look after, never ours to hold hostage.
The job you lose is the call you could not take
Nobody rings back twice. Here is the sequence we put behind your phone, so a missed call turns into a booking instead of a voicemail nobody hears until seven o'clock.
The call comes in
You are on the tools, up a ladder or inside an engine bay. It rings out, the way it does a dozen times a week.
A reply goes back
A text lands within moments, in your words, apologising for the miss and asking what they need. The caller is still holding their phone.
The job gets booked
They reply, pick a slot, and it lands in your calendar and your CRM. You see the whole thread when you climb down.
Three steps, no drama, nothing goes dark
Most owners have no idea what they are paying for online, because it arrives as one vague invoice. We put it in plain English and fix it.
The free check
We look at what you pay, what you actually get, and who controls your domain, email and reviews. You get the findings in writing, in plain English. Yours to keep even if we never speak again.
The rebuild
A fast, modern site you own outright, on your own domain, with professional email on your business name. Selling online? We add the shop. Your domain, your reviews and your content stay yours, and the move is done to keep your existing search presence intact.
The savings
Old services cancelled cleanly, new setup running on modern hosting. The free check tells you what you are paying now and what the replacement costs, before you commit to anything. Then the interesting part starts.
Your new website comes with staff
This is where LuminHive Labs is different from every web company you have ever dealt with. The site is the doorway. Behind it, your AI office team quietly runs the parts of your business you never have time for.
The phone gets answered
Calls and messages can be picked up and replied to while you are on the tools, on a roof, or inside an engine bay, so enquiries turn into bookings instead of voicemails.
Quotes get chased
The quote you sent Tuesday gets a polite follow up on Friday. Most businesses never chase; the ones that do win the job.
Paperwork gets automated
Invoices raised, payments chased, supplier bills filed, automated where your systems allow it, so the hours you lose every week come back.
Customers come back
Review requests after a job, reminders when a service is due. Your happy customers become your marketing.
You own the domain, the site, the number, the data.
This is the part most owners find out too late. If the person who built your site holds the domain, the mailbox and the logins, then leaving them means starting again from nothing. That is not how we work, and it never has been.
- Your domain stays registered to your business, in your name.
- Your website and its content are yours, exported on request.
- Your phone number stays yours, ported nowhere without your say so.
- Your customer list and your reviews belong to you, not to us.
Ours to look after, never ours to hold hostage. Ask us for the lot on a Tuesday and you will have it.
Built for businesses like yours
Trades and local services
Detailers, sparkies, plumbers, landscapers, anyone whose phone rings while both hands are busy. Online booking with deposits, calls and messages answered, and review requests sent automatically after a job.
Start with the free checkShops, parts and suppliers
Trade counters, parts suppliers and retailers who want to sell online without becoming computer people. We build the shop, connect your stock, and the office team handles orders and enquiries.
Start with the free checkIn the United Kingdom?
LuminHive Labs Pty Ltd serves Australian businesses. The same brand also operates in the United Kingdom, through a separate company, at lumin-hive.com.
Visit the United Kingdom siteYou are not alone in this
Independent research on Australian small business. The problem is real, and so is the shift already underway.
You deal directly with the founder
LuminHive Labs Pty Ltd is owner run, not an agency. The person who scopes the work is the person who builds it.
Scott McQueen
Scott spent more than twenty years leading complex operations for Amazon and Brink's across Asia Pacific, Europe and the Americas. His move into AI began during five years in Seattle and became his full-time focus after leaving Amazon in 2026.
He founded LuminHive Labs to give small businesses practical AI, CRM and automation capabilities once reserved for much larger organisations. Scott personally leads every Australian engagement and remains accountable from the first check through implementation.
Find out what you are really paying for
Twenty minutes, no obligation, and the findings are yours to keep. If you would rather just talk it through, ring 0494 731 174.